Fractional C-Suite
Operational Efficiency
In today's competitive business landscape, efficiency is key to success. Companies need to streamline processes, reduce waste, and enhance productivity to stay ahead.
Streamlining Processes for Optimal Performance
At ON Consulting, we understand that operational efficiency is not just about cutting costs - it's about optimising every aspect of your business to deliver better results. Our team of experts works closely with you to identify bottlenecks and inefficiencies in your operations. We then develop tailored strategies to streamline products or processes, ensuring that your business runs smoothly and effectively.
Enhancing Productivity Through Innovation
We believe that innovation drives efficiency. Our approach involves leveraging the latest technologies and best practices to improve your business operations. From implementing automation tools to refining workflows, we help you achieve higher productivity and better outcomes. Our goal is to empower your team with the tools and knowledge they need to perform at their best.
Reducing Costs Without Compromising Quality
Operational efficiency also means managing costs effectively. We help you find ways to reduce expenses without sacrificing quality or service. By optimising resource allocation and improving process management, we enable you to achieve significant cost savings. This not only boosts your bottom line but also positions your business for sustainable growth.
Building a Culture of Continuous Improvement
Efficiency is an ongoing journey. We work with you to foster a culture of continuous improvement within your organisation. Through regular reviews and performance assessments, we ensure that your business remains agile and responsive to changing market conditions. Our commitment to excellence means we are always looking for ways to help you improve and succeed.
In today's competitive marketplace, the traditional sales models are no longer sufficient. Customers seek more than just a product or service; they look for partners who understand their challenges and can provide tailored solutions. Recognizing this shift, ON Consulting has developed specialized Relationship Sales and Relations services, aiming to elevate your sales strategy from transactional exchanges to enduring customer relationships.
Building Lasting Connections
Led by Sophie Parry-Hann, our approach centres on understanding the unique needs and goals of each customer, enabling your sales team to forge connections that go beyond the sale. We train your team in active listening, empathy, and personalized communication, ensuring they can engage with clients on a deeper level and build trust over time. By prioritising relationship-building, your sales process becomes a collaborative journey with your customers, leading to higher satisfaction and loyalty.
Strategic Insight for Relationship Excellence
Led by experts in sales strategy and customer relations, our services provide your team with the tools and insights needed to excel in relationship selling. We offer workshops, coaching sessions, and tailored programs that focus on the key aspects of relationship sales, including client engagement, account management, and customer service excellence. Our strategies are backed by data and real-world experiences, ensuring your sales team is equipped to meet the evolving expectations of your customers.
Enhancing Customer Experience
At the heart of relationship sales is an exceptional customer experience. We help you map out the customer journey, identifying touch points and opportunities to add value and strengthen relationships. From the initial contact to post-sale support, every interaction is an opportunity to reinforce trust and commitment to your clients' success. By enhancing the customer experience, we help you turn one-time buyers into lifelong advocates for your brand.
Sustained Business Growth
The ultimate goal of our Relationship Sales and Relations services is to drive sustained business growth. By transforming your sales approach, you not only achieve immediate sales targets but also lay the foundation for long-term success. Happy, loyal customers become your brand ambassadors, leading to repeat business, referrals, and a strong market reputation. In a world where customer loyalty is hard to come by, relationship sales offer a strategic advantage that can set your business apart.
Our fractional service model provides top-tier expertise at a fraction of the cost, ensuring you have the right support to help you grow your business.
By integrating our experienced General Counsel and C-Suite executives into your daily business operations, you benefit from on-hand support from advisers who know the intricacies of your business. This means immediate, actionable, and wholly focused advice because we are living and breathing each moment of your journey with you, as part of your team.
In today’s fast-paced business environment, having access to experienced C-suite leadership on a flexible basis can be a game-changer for companies aiming for growth, navigating transitions, or requiring specialised expertise without the commitment of a full-time executive. Our Fractional C-Suite services provide just that—seasoned leadership tailored to your business needs.
Matt Parry-Hann, Tom Hussey, Steven Oxley lead our Fractional C-suite services, offering the strategic insight and operational excellence of a CEO, Chief Commercial Officer, Chief Operational Officer, General Counsel, or Chief Compliance Officer. This trio brings together a diverse range of experiences across industries, having steered companies through pivotal moments—be it scaling operations, entering new markets, or navigating regulatory landscapes. Their collaborative approach ensures that your business benefits from comprehensive leadership, aligning your strategic objectives with operational capabilities.
With our Fractional C-suite services, you gain not just advisors but integral parts of your team who are committed to your success. They can swiftly integrate into your organisation, assess challenges, and craft strategies that drive tangible results. From legal frameworks and compliance structures to strategic decision-making and leadership, they cover all bases, ensuring you have the robust support needed to thrive in today's competitive environment.
Our flexible model allows for tailored engagements—from short-term projects to long-term strategic partnerships. This means you get the expertise when you need it, for as long as you need it, without the overheads associated with full-time positions. Whether you're a startup looking to scale or an established company facing transformation, our Fractional C-suite services offer the leadership solutions to propel your business forward.
Some current appointments include:
- fractional general counsel (Aegaea)
- fractional chief commercial officer (Pororoca)
- fractional chief commercial officer (Batch.Works)
Senior City law experience coupled with in-house and business operational experience.
Legal challenges can present significant hurdles for any business. Our comprehensive legal services are designed to navigate the complexities of corporate, commercial, general, and employment law, ensuring your business is not just protected but also primed for growth.
We are each partner-level lawyers, averaging 21 years' experience delivering high quality advice. And we also each bring 8+ years of leading businesses - meaning we have been business operators, so know what real world problems really are, and what the right solutions for business success are.
Led by Matt Parry-Hann, Tom Hussey, Stephen Oxley, and Laelia Martin, our legal team provides expert guidance across a broad spectrum of legal disciplines. From foundational corporate structuring to intricate commercial agreements, employment policies, and dispute resolution, our services cover every legal aspect of running and growing a business in today's complex regulatory environment.
Our approach is proactive and personalised. We believe in understanding the intricacies of your business to offer legal solutions that are not just compliant but also strategic. Our team is adept at identifying potential legal challenges before they arise, preparing you to navigate them effectively. Whether you're forming new partnerships, undertaking investment, exploring M&A opportunities, setting up contracts, or ensuring compliance with evolving employment laws, we're here to guide you.
In addition to traditional legal services, we offer specialised support in negotiations, intellectual property protection, and litigation management. Our goal is to safeguard your interests while fostering an environment where your business can thrive unencumbered by legal obstacles. With ON Consulting, you gain a partner who stands by you at every legal turn, ensuring your business’s integrity and success.
Some current work includes:
- corporate group restructure
- corporate joint venture
- new commercial contracts for an accelerator
- investment documentation for a pre-seed round
- NDAs
- advice on formation of an employee ownership trust
- website terms and conditions and privacy policy
We believe executives and leaders of sustainable businesses need a little coaching.
At the core of every successful organisation are teams and leaders who perform at their peak. Our performance coaching and mentoring services are tailored to unlock this potential, fostering a culture of excellence and growth.
Having coached partners across Magic Circle law firms, investment banks and consultancies, mentored start-up founders and graduates, we know what it takes at different stages of the journey.
We also believe that different people have different needs, and respond better to different types of coach, mentor and help.
That is why we enhance our professional services coaching and mentoring of Nikhil with the cognitive behavioural hypnotherapy and coaching of Jo.
We know they are both great, because we have been clients of theirs ourselves.
Nikhil Dhokia and Jo Pitkin specialise in transformative coaching and mentoring, offering bespoke programs that cater to the unique needs of your organisation and its people. Our services are built on the belief that every individual has the potential to contribute significantly to their organisation's success when guided correctly. Through personalised coaching sessions, we help your team members enhance their skills, adapt to challenges, and achieve their professional goals.
Our methodology combines one-on-one coaching with group workshops, focusing on areas such as leadership development, team dynamics, and personal effectiveness. We emphasise practical skills and actionable insights, enabling individuals and teams to apply what they learn directly to their roles. Whether it’s navigating career transitions, enhancing leadership capabilities, or improving team cohesion, our goal is to create lasting positive change.
By investing in performance coaching and mentoring, you're not just enhancing individual capabilities but also building a resilient, adaptable organisation. Our experts, Nikhil Dhokia and Jo Pitkin, are dedicated to unlocking the collective potential of your workforce, driving performance that sustains long-term success.
Marketing, PR and SEO. The dark arts of business.
All businesses need to market themselves. And finding the right people who really get startups, B2B and B2C marketing strategy and execution can be difficult.
Building a brand that is pervasive across your business, and delivering a strategic, well-executed marketing plan is essential for any business looking to grow, engage its audience, and build a strong brand. Our marketing services combine strategy, execution, and analytics to create impactful marketing campaigns that resonate with your audience and drive results.
Alistair Lockhart and Katie Hart lead our marketing efforts with a focus on strategy, execution, brand development, digital presence, and SEO optimisation. Their expertise lies in crafting compelling marketing strategies that not only reach but also engage and convert your target audience. From brand inception to digital transformation, our team ensures that every marketing initiative is aligned with your business goals and delivers measurable outcomes.
Our services encompass a full spectrum of marketing needs - from developing a unique brand identity to executing targeted digital marketing campaigns across various channels. We leverage the latest tools and analytics to refine our strategies, ensuring your marketing spend yields optimal returns. Our approach is holistic; we consider every facet of your online and offline presence to create cohesive, compelling marketing narratives.
In today’s fast-evolving digital landscape, staying ahead means being able to adapt quickly while maintaining a clear, consistent brand message. Alistair Lockhart and Katie Hart are adept at navigating these complexities, ensuring your marketing efforts are robust, innovative, and effective. With ON Consulting, your marketing is in expert hands.
Strategic clarity and execution excellence are the hallmarks of successful businesses.
Our business strategy services are designed to provide both, ensuring your organisation is positioned for long-term success in a rapidly changing business environment.
Matt Parry-Hann, Tom Hussey, Stephen Oxley, and Alistair Lockhart bring a wealth of experience in commercial strategy and business planning. They work collaboratively with clients to develop and implement strategies that drive growth, improve operational efficiency, and create sustainable competitive advantages. Our approach is data-driven and tailored, ensuring strategies are not just visionary but also actionable and aligned with your specific business context.
Our strategic services cover a wide range of areas, including objective setting and strategic planning, business model innovation, and competitive positioning. We dive deep into your business, industry, and market trends to uncover insights that inform our strategic recommendations. From there, we help you translate strategy into action, guiding you through implementation to ensure your business objectives are met.
Beyond immediate strategy development and implementation, we focus on building strategic and team capabilities within your organisation. This ensures not only the success of the current strategic initiative but also prepares your team to navigate future challenges strategically. With ON Consulting, your business gains a strategic partner committed to your long-term success.
Driving Social Impact and Sustainability in Business
We believe that all businesses can, and must, be integrating social impact and sustainability in all that they do. And we help you do it, successfully.
Today, businesses are increasingly expected to play a pivotal role in addressing social and environmental challenges. Our social impact and sustainability consultancy services are designed to help you integrate these critical considerations into your business strategy, creating value for both society and your organisation.
Under the leadership of Matt Parry-Hann, our consultancy offers expertise in developing and implementing strategies that enhance your social impact and sustainability. We believe that businesses can be a force for good, driving positive change while also achieving their commercial objectives. Our approach is holistic, considering the environmental, social, and governance (ESG) aspects of your operations and how they can be optimised for greater impact.
We work with you to identify opportunities for sustainable practices that align with your business model and goals. From reducing your environmental footprint to fostering inclusive growth and community engagement, our strategies are designed to be both impactful and practical. We also help you navigate the complex landscape of sustainability reporting and compliance, ensuring your efforts are recognised and valued by stakeholders.
Investing in social impact and sustainability is not just about meeting external expectations; it’s about building a resilient, forward-thinking business that thrives by doing good. With Matt Parry-Hann and ON Consulting, you gain a partner who understands this deeply, guiding you to lead with purpose and integrity.
